This is an opportunity for a disabled person to work with the Social Security Client Experience and Local Delivery team at Social Security Scotland. Please get in touch with us if you would like support with your application, would like to apply in a different format or need a BSL interpreter to complete the application form. Application forms including a plain text version can be downloaded at the bottom of the page.
Payment: B1 grade, approximately £24,580 per annum
Accountable to: Scottish Government
Contract: 51 weeks full time 37 hours per week (part time/job share or flexible hours also considered)
Location: Scottish Government (Glasgow or Edinburgh, home working some days available)
Closing date: 10.00 a.m. on Wednesday 8 May 2019
Organisation profile: The devolved government for Scotland has a range of responsibilities which include: health, education, justice, rural affairs, housing and the environment. The Scottish Government is soon gaining responsibility for some benefits, and a new social security agency is being designed to deliver those benefits.
The Social Security Experience Panels are a group of over 2,400 people with direct, personal experience of the current benefit system who have volunteered to work with us to design a new social security system that works for people. Researchers in the Scottish Government work with Experience Panel members to inform the main decisions in designing social security in Scotland.
The purpose of the internship will be to support the social security research team in the Scottish Government to conduct research and co-design activities with the Experience Panels. The intern will work with social researchers in their research with Experience Panel members. This will involve tasks such as assisting with arranging focus groups, taking notes, making sure panel members are made to feel welcome and have their accessibility needs met.
You will have the opportunity to learn a wide range of administrative and research skills such as inputting and maintaining data, writing newsletter and website content, and enhancing your professional communication skills. The role will involve liaising with analysts such as social researchers, user researchers and statisticians, and other social security colleagues such as policy officers and service designers, as well as the Experience Panel members. This is a great opportunity to gain office experience in an analytical team. Please note this internship may involve travel to focus groups in various locations, and the successful candidate must be willing to either travel using their own transport, or via public transport. We are happy to discuss ways in which candidates could be supported to make this possible.
For further information please download the job description.
Main duties and tasks
This role will involve most or all of the following. The exact mix of desk work and fieldwork will depend on the experience of the candidate:
- Assisting with the planning and delivery of research, co-design and engagement activities with the Experience Panels
- Undertaking fieldwork alongside research leads, including travel to venues, greeting participants, ensuring their comfort, taking notes of sessions.
- Inputting into write up and analysis of research
- Assisting with presenting findings to policy, system design and operational colleagues.
- Supporting feedback of results of activities to members of the Experience Panels via a newsletter and events
- Working on promotional activities and materials for the Panels and to publicise the findings from the work.
You should demonstrate the following in your application:
- Experience of using Microsoft Word, Excel and Outlook to produce written work that is clear, concise and accurate.
- Experience of assisting with the planning and delivery of events.
- Good interpersonal skills with the ability to pay close attention, empathise and source solutions to problems.
- Good communication skills with the ability to explain complex information to different audiences.
- Experience of conducting research (surveys, interviews, focus groups) would be very useful, though is not essential.
- Have a clear need for the opportunity, and be able to show how it will help you overcome barriers to achieving your career goals. (this is assessed in the sections motivation for applying, skills development, and current employment status.)
- Must define as Deaf or disabled which includes physical, sensory and mental impairments, autistic spectrum, learning disabilities, learning difficulties such as dyslexia or long term health conditions. (You do not need to give details in the supporting statement unless you wish to. If you do, this will not be removed from the application before the shortlisting panel sees it.)
Please note that for Scottish Government or Social Security Internships the successful candidate would need to complete pre-employment security checks before a formal offer of employment is issued. This will include a Basic Disclosure Certificate which can be obtained from Disclosure Scotland.
To apply for one of the We Can Work Internships you must define as disabled as under the Equality Act 2010 which defines disability as: someone who has a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
This may include:
- A physical impairment
- A sensory impairment
- A mental health condition
- A learning difficulty such as dyslexia or dyspraxia
- Learning disability
- Any other disability or impairment
- Diagnosed as HIV positive, or with cancer, multiple sclerosis or other long term chronic condition
- You must also be unemployed, under-employed (meaning that your current employment does not match your skills or required working pattern) and demonstrate a genuine need for the internship opportunity. For more details please see the application pack.
If you would like to discuss this opportunity with the employer prior to submitting your application, please contact Carole Edwards on email@example.com.
Completed applications to be emailed or posted by 10.00 a.m. on Wednesday 8th May 2019 to:
22-24 Earl Grey Street
Please note interviews are expected to take place on: Wednesday 29 May 2019 in Edinburgh or Glasgow.
Please download and save the following documents: