This is an excellent opportunity for a disabled person (including D/deaf) to gain valuable communications and research work experience in the Scottish Government.
Payment: B1 Grade (Starting £25,367 pro-rata)
Accountable to: Scottish Government
Contract: 6 months. 30 hours per week (negotiable)
Location: Scottish Government Victoria Quay Edinburgh, occasional home working is available.
Closing date: 10.00 a.m. on Monday 18 November 2019
Interviews will be likely to be held on either Thursday 12 December or Friday 13 December 2019.
For more information on the internship programme (including British Sign Language translation) please click here
If you wish to discuss this opportunity further or need a British Sign Language interpreter to complete an application please get in touch via email firstname.lastname@example.org or via Contact Scotland BSL https://contactscotland-bsl.org/. Inclusion Scotland’s contact number: 0131 370 6708.
The Office of the Chief Designer is a Division of the Digital Directorate in the Scottish Government. We support and promote the inclusion of the people who need a particular public service in the design of that service. We also lead the growing community of designers and user researchers working in the Scottish Government through developing guidance, delivering training and running events. Finally, we develop standards and guidelines for the wider public sector on service design through an initiative called the Scottish Approach to Service Design, and provide consultancy support on design methods, recruitment and management of designers, and so on to a wide range of projects including Social Security.
We are a small flexible team with a strong commitment to flexible working, being kind to each other, learning from our mistakes and celebrating our successes.
We are looking for someone to support our team developing and promoting an inclusive and accessible approach to how public services are designed. You will help with our communications and engagement, organising events, and supporting various research activities such as: working with the Scottish Government library team on undertaking reviews of existing research; helping plan and manage interviews with civil servants, designers, and citizens; and undertaking basic analysis of research data (for example entering data into spreadsheets and summarising initial findings).
The post can be shaped to suit the intern – for example by more or less emphasis on the admin or on the communications and engagement or research aspects of the job description.
We welcome applications from people who want to job share, work flexibly, or work a different pattern to 30 hours a week.
Main duties and tasks
Your role will include:
- Day to day engagement with members of the public and of the government design community – taking queries and coordinating answers from the wider team.
- Using social media (mainly Yammer, Twitter, and Linkedin) to publicise events and training.
- Working with others to produce blog posts about our work for internal Scottish Government and external sites.
- Working with team members to help authors of service design guidance, blog posts, and publicity mnaterials for events produced on time.
- Reviewing research reports and other materials about how best to undertake the design of public services, for example, helping with the planning and delivery of workshops to review findings from research and then working with others on the write up of those findings.
- Booking venues for meetings and events, including ensuring they are accessible.
- Taking bookings for attendance at events from members of the public and others, helping with other arrangements such as catering, publicity and so on.
- Ensure that accessibility and other needs are fully considered and provided for at our events. Get involved in some of our events on the day, or helping with some more general admin such as ordering supplies, travel tickets and so on.
- Finally, like all other members of the team you will be an advocate for inclusion, accessibility and equalities in all that we do.
- Good communication skills and awareness of how to tailor communications to different audiences/ different purposes.
- Good planning and organisational skills, including ability to prioritise workload and meet deadlines, with appropriate support.
- Good IT skills, i.e. ability to use Word, Excel, Outlook. Experience of using a shared digital file storage system or a willingness to learn.
- Ability to use good judgement in knowing when to act independently to make decisions / resolve problems, and when to seek further guidance / advice.
- Ability to work effectively and flexibly as a member of a team.
- Respect confidentiality.
- Experience researching different topics – gathering data, reviewing and communicating findings.
- Have a clear need for the opportunity, and be able to show how it will help you overcome barriers to achieving your career goals. (this is assessed in the sections motivation for applying, skills development, and current employment status.)
- Must define as Deaf or disabled, which includes physical, sensory and mental impairments, autistic spectrum, learning disabilities, learning difficulties such as dyslexia or long term health conditions. (You do not need to give details in the supporting statement unless you wish to. If you do, this will not be removed from the application before the shortlisting panel sees it.
- An interest in how public services are designed, and a desire to learn more
- Interest in and understanding of disabled access, inclusion and equality – or be willing to learn.
- Interest in communications via social media (Twitter, Facebook, Linkedin and so on) – or be willing to learn.
Please note that for Scottish Government or Social Security Internships the successful candidate would need to complete pre-employment security checks before a formal offer of employment is issued. This will include a Basic Disclosure Certificate, which can be obtained from Disclosure Scotland.
To apply for one of the We Can Work Internships you must define as disabled as under the Equality Act 2010 which defines disability as: someone who has a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
This may include:
- A physical impairment
- A sensory impairment
- A mental health condition
- A learning difficulty such as dyslexia or dyspraxia
- Learning disability
- Any other disability or impairment
- Diagnosed as HIV positive, or with cancer, multiple sclerosis or other long term chronic condition
- You must also be unemployed, under-employed (meaning that your current employment does not match your skills or required working pattern) and demonstrate a genuine need for the internship opportunity. For more details please see the application pack.
If you would like to discuss this opportunity with the employer prior to submitting your application, please contact: Philip.Kirk@gov.scot
Completed applications to be received by 10.00 a.m. on Monday 18 November 2019 to:
By email: email@example.com
22-24 Earl Grey Street,
Please download and save the following documents:
Job Description: Research and Communications Support Officer
Candidate Privacy Notice: 2.5 Internship Candidate privacy notice
Equalities Monitoring Form: 2.4 Equalities-Monitoring-Form-2018
Internship Application guidebook: Accessing-Work-Guidebook-PDF