Digital Inclusion and Employment Intern with the University of Highlands and Islands (Deadline: 10 am Monday 20 December 2021)

University of the Highlands and Islands

£10.50 per hour for 420 hours

Home working with possible in person working depending on Covid 19 guidance

Closing 20 December, 2021

Job Description:

Internship overview

The Digital Inclusion and Employment intern will work closely with our Careers & Employability Team and Equality & Diversity Advisor.  The role will focus on gathering, using and presenting a range of data to develop and implement inclusive practices and reduce barriers for student and staff groups at UHI.

The role is aimed at an individual with strong Information Technology and analytical skills, to apply their technical skills in a supportive employment setting, building experience and employability.

Project: Deconstructing Barriers to Employability for Disabled Students

The role will mainly support a research project on perceptions and barriers to accessing careers pathways among disabled students at UHI.  The project will involve designing and conducting 3 student focus groups online via Microsoft Teams and/ or social media; co-developing a student workshop, and holding a discussion event between students and employers to gather evidence. The intern will also co-design a web-based information page.

The intern will work closely with the Careers Team to translate research findings into a plan of action to achieve measurable change. Anticipated project outputs include:

•Specific career and employability support materials for disabled students (workshops, web guidance, pathway materials etc)

• Staff Continuing Professional Development (CPD) materials (potential to develop a short module)

• Enhancement of guidance relating to placement activity

• Increased ability to support staff and students with additional support needs

Please note: Outputs will be informed by the intern’s work, but are not necessarily the responsibility of the intern. Outputs will be the responsibility the Careers and Employability Team.  In some cases, this work may take place after completion of the internship.

As well as the core project described above, the intern can gain work experience in particular areas of interest to them, as outlined below under ‘Main Duties and Tasks’. We welcome suggestions from interns on ideas that interest them and will aim to accommodate these where possible within the scope of existing operations at UHI.

Skills development and support

Skills around web-development, document control and core training will be developed through induction activities with our Equality and Diversity Advisor and other key university staff. Activities will include design of an external webpage, a SharePoint site and social media channels. Throughout the internship the Equality & Diversity Advisor will act as a ‘buddy’, providing the intern with one-to-one support, check-ins and mentoring. Additionally, they will support the Careers Team in line management and help with shared decision making with all parties.

The Careers Team will deliver an employability package throughout the internship which will help the intern confidently communicate professional skills and experiences to future employers. This will also help Careers to learn about barriers the intern may face, and work towards removing these as a team with the intern and Equality & Diversity Advisor.

Through partnership with Inclusion Scotland, UHI hopes not only to enable interns to build their employability, but to build our own ‘employerability’: to learn how we can better support our disabled staff, and extend knowledge and processes to our industry partners across the region.  This includes through growth deals and employer engagement processes, as well as our network of Academic Partners.

Main duties and tasks

Responsibilities for the Inclusive Practice Facilitator role are outlined below. These are designed to enable the broadest experience possible and maximise the areas in which the intern can help shape UHI.

We recognise that some tasks are more demanding/ time-consuming than others, and are flexible to which tasks are prioritised to ensure expectations are realistic and relevant for the intern.  We welcome interns to identify areas which are most helpful to them or where they feel they can make the biggest possible impact at UHI.

Digital communications

• Updating, populating and redesigning UHI Equality and Diversity web page/s in Terminal 4 (website design and development software)

• Improving UHI’s internal Equality & diversity web presence, eg. SharePoint, Yammer, Brightspace (Virtual Learning Environment {VLE})

• Engaging students and employers in discussion and consultation via social media and Microsoft Teams

Interpreting and presenting data

• Gathering and translating qualitative (text based) data from focus groups, discussions and online

• Supporting delivery and engagement with surveys, using online survey software e.g. Jisc Online.

• Cleansing, organising and presenting data from staff and student surveys/ consultation exercises

• Work with Careers Team and Equality & Diversity Advisor/s to identify trends; discuss solutions; present findings and actions

Optional activities to gain applied experience

• Developing advanced data solutions in Microsoft Excel

• Developing smart/ linked document templates

• Editing video and audio files to produce short clips

• Produce web content, eg. blogs/ vlogs

• Admin skills e.g. organising and clerking meetings; understanding committees


• Attending Equality and Diversity meetings as part of learning, development and maintenance of core skills.

• To undertake any training and development necessary to the role, as identified by line manager, buddy and intern

• To identify, manage and report on risks associated with the role, with support of line manager.

• To take due care of yourself and others in respect of Health & Safety.

• To participate in ongoing Development Review Procedure.

• Such other duties as may reasonably be required. Agreement will be sought between interns, UHI and Inclusion Scotland to maximise the value of any changes, for all parties involved.  Any internal decisions will be taken in agreement between the intern, line manager (Careers team) and buddy (Equality & Diversity Advisor)

Training opportunities available during the internship

• Training for key aspects of the role will be provided, as agreed with line-manager, buddy and Inclusion Scotland. Additionally, the intern can access university learning and development materials including internal Resources and LinkedIn Learning.

• Interns will have the opportunity to contribute to design and delivery of internal training at UHI, eg. through ‘train the trainer’

• In partnership with Inclusion Scotland, UHI will help the intern to translate their internship into Curriculum Vitae (CV) and other aspects of employability.

Person Specification:

Essential skills and experience

1. Knowledge and experience of conceptualising, designing and developing responsive websites; ability to adapt to new platforms if not already familiar.

2. Personal or professional experience of social media platforms, such as Facebook Twitter and Instagram. Ideally experienced with open-source content design resources e.g. Canva.

3. Intermediate Microsoft Office User, including experience of organising and presenting data.

4. Good communication skills and awareness of tailoring communications to different audiences or for different purposes.

5. Good research and analytical skills, desirable experience of research methods.

6. Good planning and organisational skills, including the ability to prioritise your workload and meet deadlines, with appropriate support.

7. Able to work well as part of a team.

8. An understanding of equality, diversity and inclusion and the barriers people may face in accessing services, or a willingness to learn about this.

9. Ability to take clear notes.

10. Ability to be flexible in approach and use initiative when needed.

11. Willingness to discuss ideas on how things could be done or how they could be improved.

12. Have a clear need for the opportunity and be able to show how it will help you overcome barriers to achieving your career goals. (this is assessed in the sections motivation for applying, skills development, and current employment status.)

13. Must define as Deaf or disabled which includes physical, sensory and mental impairments, neurodivergent, learning disabilities, learning difficulties such as dyslexia or long term health conditions. (You do not need to give details in the supporting statement unless you wish to. If you do, this will not be removed from the application before the shortlisting panel sees it.)

Desirable Criteria

14. Advanced MS Excel user.

15. Experience of working/ studying in a post-compulsory education setting, such as a university.

16. Experience in editing video/ audio files.

17. Knowledge and experience of Digital Accessibly Regulations.

18. Awareness of the practical differences between barriers to equality in rural and city areas.

Additional Information

If you would like to discuss this opportunity with the employer prior to submitting your application, please contact:

Completed applications to be forwarded by 10.00 a.m. on Monday 20 December 2021 to Naomi Waite, Employment Officer: by email:

Please note that Interviews will likely take place virtually (on MS Teams or Zoom) week commencing 24 January or early February 2022.

How To Apply:

Step One:

Download our Internship Application Pack below or you can request one by emailing us at This will allow you to access a folder containing the following documents in Microsoft Word format:

  • Internship Application Form
  • Plain Text Internship Applicaiton Form
  • Internship Candidate Privacy Notice

If you require this in an alternative format, please get in touch by email.

Step Two:

Read all the documents carefully. Fill in and save a copy of either the 'Internship Application Form' or the 'Plain Text Internship Application Form'. For the Supporting Statement section, please remember to match your skills, knowledge and experience to those listed in the Person Specifications of the Job Description.

Step Three:

Return the 'Internship Applicaiton Form' or 'Plain Text Internship Application Form' via email to before the deadline.


By clicking on the Download Now! button you will be downloading a zip folder. To access these documents, you will need to double click on the folder.