This is a great opportunity for a disabled person (including D/deaf) interested in accessible communications to gain valuable work experience with Independent Living Fund Scotland.
Payment: Grade A4 (£11.72 per hour)
Accountable to: Independent Living Fund Scotland (ILF Scotland)
Contract: 420 hours, equivalent of 6 months part time
Location: Denholm House, Almondvale Business park, Livingston, EH54 6GA. (Occasional home working is available.)
Closing date: 10.00 a.m. on Friday 22 November 2019
Interviews will be likely to be held on Monday 9 December 2019.
For more information on the internship programme (including British Sign Language translation) please click here
If you wish to discuss this opportunity further or need a British Sign Language interpreter to complete an application please get in touch via email firstname.lastname@example.org or via Contact Scotland BSL https://contactscotland-bsl.org/. Inclusion Scotland’s contact number: 0131 370 6708.
ILF Scotland is a Scottish Public Body. It was created following the closure of the UK ILF in June 2015 and has been administering Scottish ILF funding for existing fund recipients in Scotland and Northern Ireland since 1st July 2015.
ILF Scotland distributes annual funding of around £55m to support recipients to lead independent lives. The organisation has a staff team of around 50, who provide award management services for approximately 4,000 ‘2015 fund’ and ‘Transition fund’ recipients in Scotland.
The organisation is fully funded by, and accountable to, Scottish Government Ministers via a Board of Directors. Directors are appointed by Scottish Ministers in line with the Scottish Public Appointments process.
At ILF Scotland, we are constantly working to improve the service we provide to our customers and this internship is a key project in this respect.
The successful Intern will co-ordinate a small project team of staff to review the information provision and communication relating, primarily, to the Transition Fund to ensure that it is as accessible and easy to understand as possible.
The review should consider accessibility, content, clarity, managing of expectations and other aspects; and to develop recommendations for how to improve communications.
Main duties and tasks
- Develop a project plan for evaluating ILF Scotland’s customers’ communication experience. This will involve defining the scope of the project and evaluation criteria, and may require research into accessibility needs/ requirements and other areas of best practice in communications.
- Co-ordinate a small staff project team to review and analyse a range of identified communications to include applications forms, correspondence, correspondance, leaflets and other publicity material.
- Evaluate these communications against defined criteria, such as accessibility, clarity, plain English, managing customer expectations etc.
- Engage with and get input from TF Young Ambassadors on proposed improvements.
- Use material on the ILF Scotland website, online forum, and social media platforms to help inform the project if appropriate.
- Research and review funding available to young disabled people that ILF Scotland should be signposting to.
- In discussion with and support from team members and the line manager, produce a written report on project findings and make improvement recommendations.
- Take part in ILF Scotland wide activities in terms of attending staff meeting or related events tha twill provide a greater insight into the work of IlF and into any potential career in the public sector.
- All other duties as required by your line manager.
Essential Knowledge, skills, experience:
- Good organisational skills with the ability to manage your time and workload well and to a high standard, with appropriate support.
- Good interpersonal skills with the ability to build and manage positive working relationships with stakeholders, understanding their needs and expectations and demonstrating a helpful and professional manner.
- Excellent written communication skills and awareness of how to tailor communications to different audiences/ different purposes
- Good analytical skills
- Good IT skills, i.e. ability to use Word, Excel, Outlook, and PowerPoint.
- Ability to show initiative and carry out individual tasks without supervision.
- Able to use good judgement in knowing when to act independently to make decisions/resolve problems, and when to seek further guidance.
- Ability work effectively and flexibly as a member of a small team and to work collaboratively with colleagues across ILF as required.
- Ability to carry out basic research, for example, searching for relevant information on the internet, and to interpret and report on research findings.
- Experience of, or understanding of, how to use social media for promotion.
- Demonstrates a commitment to equalities.
- Respect and sensitivity to other people, their needs and to confidentiality where appropriate.
- Positive, self-motivated, professional and friendly manner.
- Have a clear need for the opportunity, and be able to show how it will help you overcome barriers to achieving your career goals. (this is assessed in the sections motivation for applying, skills development, and current employment status.)
- Must define as Deaf or disabled, which includes physical, sensory and mental impairments, autistic spectrum, learning disabilities, learning difficulties such as dyslexia or long term health conditions. (You do not need to give details in the supporting statement unless you wish to. If you do, this will not be removed from the application before the shortlisting panel sees it.)
Please note the successful candidate would need to complete pre-employment security checks before a formal offer of employment is issued. This will include a Basic Disclosure Certificate, which can be obtained from Disclosure Scotland.
To apply for one of the We Can Work Internships you must define as disabled as under the Equality Act 2010 which defines disability as: someone who has a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
This may include:
- A physical impairment
- A sensory impairment
- A mental health condition
- A learning difficulty such as dyslexia or dyspraxia
- Learning disability
- Any other disability or impairment
- Diagnosed as HIV positive, or with cancer, multiple sclerosis or other long term chronic condition
- You must also be unemployed, under-employed (meaning that your current employment does not match your skills or required working pattern) and demonstrate a genuine need for the internship opportunity. For more details please see the application pack.
If you would like to discuss this opportunity with the employer prior to submitting your application, please contact: email email@example.com or phone number 0300 200 2022.
Completed applications to be received by 10.00 a.m. on Friday 22 November 2019 to:
By email: firstname.lastname@example.org
22-24 Earl Grey Street,
Please download and save the following documents:
Job Description: Communications Review Internship
Candidate Privacy Notice: 2.5 Internship Candidate privacy notice
Equalities Monitoring Form: 2.4 Equalities-Monitoring-Form-2018
Internship Application guidebook: Accessing-Work-Guidebook-PDF